The following employment opportunities are available with F&A Federal Credit Union:
Part-Time Teller
F&A Federal Credit Union (FAFCU) has an exciting new opportunity available in our Member Services Department, located at our Monterey Park, CA branch. We are currently seeking a highly motivated Part-Time Teller (25 hours). The position will be responsible for but not limited to processing mail and over the counter transactions – deposit, withdrawals, payments and other teller-types of transactions. Additionally, the Teller will assist the Member Services Department, front desk, and other branches, involving travel to other branches for back up support.
The Candidate
The successful Teller will have the following essential Knowledge, Skills and Abilities:
- Knowledge of State and Federal regulations for deposit accounts, membership types, and teller transactions
- Knowledge of credit union principles and procedures and member service philosophy
- Must be adaptable to different and changing situations and solve problems
- Integrity and the ability to handle cash
The Qualifications:
The minimum qualifications we are looking for:
- High School diploma or general education degree (GED)
- One to three years related experience and/or training
- Financial Institution/Credit Union experience preferred
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Teller” in the subject line of the email.
Telephone Service Center Representative
F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Telephone Services Center. We are currently seeking a highly motivated Telephone Services Center (TSC) Representative in our Monterey Park office. Responsibilities include answering a heavy volume of incoming telephone calls, assisting members with inquiries regarding the operation of their account and/or an account discrepancy and performing a multitude of account functions such as transfer requests, loan payments, line of credit advances, etc.
The Candidate
The successful TSC Representative will have the following essential Knowledge, Skills and Abilities:
- Knowledge of credit union principles and procedures and member service philosophy
- Computer and software proficiency (MS Word, Excel, Financial)
- Accurate typing/data entry and processing of data; ability to work on a PC for 6-8 hours per day
- Ability to evaluate, plan, and prioritize work effectively for the branch and staff
- Must be adaptable to different and changing situations and solve problems
- Courteous, friendly, and professional behavior
- Ability to work independently and with minimal supervision
- Excellent interpersonal communication skills
The Qualifications
The minimum qualifications we are looking for:
- High School Diploma or general education degree (GED)
- Ability to be bonded and to retain bond ability
- A minimum of one year up to three years of similar or related experience, including preparatory experience.
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “TSC Representative” in the subject line of the email.
Electronic Services Representative
F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Electronic Services Department. We are currently seeking a highly motivated Electronic Services Representative in our Monterey Park office. The position is responsible for providing member support, problem resolution, and completing to electronic transfers of funds.
The Candidate
The successful Electronic Services Representative will have the following essential Knowledge, Skills and Abilities:
- Knowledge of credit union principles and procedures and member service philosophy
- Strong verbal and written English communication skills
- Computer and software proficiency (MS Word, Excel, Financial)
- Accurate typing/data entry and processing of data; ability to work on a PC for 6-8 hours per day
- Must be adaptable to different and changing situations and solve problems
- Courteous, friendly, and professional behavior
- Ability to work independently and with minimal supervision
- Excellent interpersonal communication skills
- ACH experience preferred
- Reg E knowledge required.
The Qualifications
The minimum qualifications we are looking for:
- High School Diploma or general education degree (GED)
- Ability to be bonded and to retain bond ability
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Electronic Services Representative” in the subject line of the email.
Loan Servicing Representative
F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Loan Servicing Department. We are currently seeking an independent and highly motivated Loan Servicing Representative in our Monterey Park office. The position is responsible for delivering exceptional member service via telephone, mail and email while assisting members with lending products and services and providing comprehensive general and administrative support to the Loan Servicing department.
The Candidate
The successful Loan Servicing Representative will have the following essential Knowledge, Skills and Abilities:
- Knowledge of credit union principles and procedures and member service philosophy.
- Knowledge of impound and escrow accounts, insurance tracking and property taxes.
- Strong verbal and written English communication skills
- Computer and software proficiency (MS Word, Excel, Financial)
- Accurate typing/data entry and processing of data; ability to work on a PC for 6-8 hours per day
- Ability to evaluate, plan, and prioritize work effectively for the branch and staff
- Must be adaptable to different and changing situations and solve problems
- Ability to work independently and with minimal supervision
The Qualifications
The minimum qualifications we are looking for:
- One to three years of similar or related experience, including preparatory experience.
- A high school degree or equivalent
- Ability to be bonded and to retain bond ability
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Loan Servicing” in the subject line of the email.
Consumer Loan Processor/Funder
F&A Federal Credit Union (F&A) has an exciting new opportunity available in our Consumer Loans Department. We are currently seeking a highly motivated Consumer Loan Processor/Funder in our Monterey Park office. The Consumer Loan Processor/Funder is responsible for processing, funding and cross selling credit union consumer loans. The Processor/Funder will verify all documentation pertaining to the members’ loan to insure it is properly completed prior to funding. .
The Candidate
The successful Consumer Loan Processor/Funder will have the following essential Knowledge, Skills and Abilities:
- Working knowledge of all consumer lending products.
- Knowledge and experience of consumer credit laws and regulations.
- Knowledge of Department of Motor Vehicle paperwork and requirements.
- Ability to learn proprietary computer software such as MS Office, FSP and Meridian Link; able to work on a computer 6 – 8 hours per day.
- Ability to analyze tax returns and pay stubs.
- Ability to communicate clearly and professionally verbally and in writing to deliver friendly member service.
- Competent in problem solving, time management and organizational skills.
- Ability to work independently with minimal supervision.
- Ability to maintain accurate and organized records
The Qualifications
The minimum qualifications we are looking for:
- A minimum of one year up to three years of similar or related experience, including preparatory experience.
- High School diploma or general education degree (GED)
- Ability to be bonded and to retain bond ability
For consideration, please submit a resume and a cover letter to provide additional information regarding why you are interested in the position for which you applied, the skills you have related to the position, and why you feel you are the best qualified candidate. Interested candidates should send their resume and cover letters to jobs@fafcu.org. Please include “Consumer Loan Processor/Funder” in the subject line of the email.
Compensation and Benefits
As a team member of F&A, fantastic benefits are available such as:
• Competitive compensation
• 100% Employer paid Medical, Dental, Vision premiums
• Flexible Spending Account Options
• Employer paid Long Term Disability, Life Insurance and AD&D
• 401k employer matching with a discretionary profit-sharing plan
• Generous Paid Time Off Program
F&A Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
As an essential business we have strict health and safety protocols in place to protect our team and our members. We require masks, promote physical distance with widely spaced workstations, and have our work areas sanitized regularly. We provide our employees with personal protective equipment as needed, and sanitizer is available at every workstation and throughout our offices.
For additional information about opportunities at F&A, please call 323-268-1226, ext. 5913.
